On Sept 5, at the 2024 Inclusion Bund Conference in Shanghai, Huangshan, in collaboration with Ant Group's Alipay, unveiled the "Huangshan Smart System." This innovative AI-powered platform enhances tourist experiences through personalized services such as real-time travel tips, ride-hailing, dining recommendations, and audio guides.
The system features five core modules: AI customer service, ticketing, audio guides, smart recommendations, and travel logs. These tools simplify processes like ticket purchasing and improve tourist information accuracy, making visits more seamless. For instance, AI ticketing matches ID information and enables one-page multi-ticket purchases, while AI audio guides provide location-based commentary on nearby attractions, offering a richer visitor experience.
The smart recommendations feature assists tourists in finding dining and accommodation options, while the travel log function automatically generates reports summarizing the trip, making sharing on social media effortless.
Huangshan's new AI system signals a major step in the digital transformation of the tourism industry. By integrating AI, big data, and voice interaction, this initiative not only enhances visitor satisfaction but also sets a new benchmark for digital tourism.