Staff members provide services to foreign expats.
The Guangzhou municipal planning and natural resources bureau has implemented a multilingual service window for real estate registration information inquiries at the government service center effective on April 25.
This service integrates traditional manual assistance with modern technology, enhancing staff professionalism through targeted training in high-frequency phrases and scenario simulations.
The service window has adeptly handled inquiries from foreign nationals, including individuals from Ireland, the United States, India, and Pakistan. Staff members leverage their language skills and utilize multilingual software to provide comprehensive assistance to non-Chinese speakers, ensuring a proficient, timely, and hospitable experience for foreign individuals seeking real estate information in Guangzhou.