Guidelines for getting a ride sharing vehicle in Guangzhou

II. OnTime

1. Scan the QR code to download the app, or search OnTime in the App Store or other application stores and download.

2. Download the app, read and click Agree to the User Service Agreement and Privacy Policy.

3. Tap on the upper left hand corner, check the box of Agree with User Service Agreement and Privacy Policy, enter your mobile number and verify code to register and log in.

4. Enter your destination and tap the "Request a car" button. The platform will automatically make an arrangement, and the driver will call you and verify your pick-up address before picking you up.

5. After arrival, tap the Confirm Payment button and make the payment.

Apart from the two aforementioned platforms, there are other platforms like China Auto Rental, Cao Cao Mobility, Youpengchuxing operating in Guangzhou to offer you convenient and efficient ride sharing services. Search the App Store or Google Play and download.

If you need cruising taxi services, please contact the hotline of Guangzhou Public Transport Group at 96122 to get real-time on-call or pre-arranged cruising taxi services.

If you have any comments or advice regarding the services, please contact the hotline for ride sharing platforms (Chinese Service：DiDi at 400-0000999, English service：Customer service in the side menu of DiDi app; OnTime at 400-1336666), or contact the transport service hotline at 96900.

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